Driving competitive advantage with SaaS APIs


Software-as-a-Service (SaaS) providers must have a Web services or application programming interface (API) strategy to compete in today's dynamic SaaS marketplace. Web services, however, present unique complexities and risks. Unlocking customer data through APIs increases the risk of exposing sensitive data and raises compliance issues. Multi-tenant API platforms with thousands of end users can create bottlenecks in adding customers and revenue. And as more customers access SaaS services through APIs as opposed to the browser, unique operations and performance issues must be addressed.

This paper discusses risks and requirements to consider when creating a SaaS strategy, and describes how Sonoa enables SaaS providers to jumpstart SaaS APIs while ensuring secure and manageable access control, interoperability, and performance and scalability