Innotas: SaaS API provider

www.innotas.com

With Sonoa, I can tell my customers that our API is as secure and robust as anything they can buy or build on-premise.

– Tim Madewell, VP Engineering


 

Background

Innotas provides the only enterprise-class, on-demand Project Portfolio Management (PPM) solution specifically designed to meet the needs of IT organizations.

Innotas deployed Sonoa's cloud-based service to provide operational visibility and control over API usage, and provide a consistent level of service to thousands of clients on a single SaaS platform.

Sonoa enables Innotas to drive competitive advantage over other on-premise and on-demand alternatives by providing an enterprise-grade API.

Listen to a podcast of Innotas's Tim Madewell discussing SaaS API Management with Dana Gardner.

 

Challenge

  • Ensure consistent service delivery to thousands of diverse clients on a single SaaS platform
  • Give back-end traffic the same operational visibility and control as front-end traffic
  • Understand customer usage trends and patterns for better decision making

Solution

  • Selected Sonoa to provide operational and business-level visibility into API usage
  • Sonoa deployed as fully managed cloud service on Amazon EC2 in two weeks
  • Sonoa enables separate analytics and traffic control to manage ‘back end’ platform traffic

Results

  • Visibility into customer usage improves operational control and costs
  • Consistent quality of service drives competitive advantage and customer satisfaction
  • Competitive advantage over on-premise solutions with an enterprise-grade SaaS API